We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your product within 60 days of the delivery date for a refund or exchange, subject to the conditions below.
Eligibility for Returns
Items must be returned within 60 calendar days of receiving your order.
The product must be in its original condition, unused, and with all packaging, tags, and accessories included.
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
Certain items are not eligible for return, including:
Products marked as final sale or non-returnable at checkout.
Items that have been used, damaged, or altered after delivery.
Refunds
Once we receive and inspect your returned item, we will notify you of the status.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping fees (if any) are non-refundable.
Exchanges
If you would like to exchange your product for a different size, color, or style, please indicate this when requesting a return.
Exchanges are subject to product availability.
Return Shipping
Customers are responsible for the cost of return shipping, unless the product is defective or incorrect.
We recommend using a trackable shipping service to ensure your return reaches us.
How to Start a Return
To begin a return or exchange, please contact us at ivnarihelp@gmail.com with your order number and the reason for return. We will provide instructions for completing the process.
